Your Licensing Guide

Palm Spring Animal Shelter

Why License?

In accordance with state and local laws, pet licenses are mandatory in the City of Palm Springs. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Palm Springs Animal Shelter to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

Check out the ways you can license your pet below and feel good knowing that 100% of licensing revenue funds are given to Palm Springs Animal Shelter to support important animal welfare initiatives helping to improve your community.

What will you need?

Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.

Payment

We securely process payment online and accept all major credit and debit cards as forms of payment.

Documents

Spay/neuter certificate

This document is required to qualify for the discounted rate and is only needed once and will be saved to your pet’s profile upon upload for future renewals. This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.

Rabies vaccination proof

This document serves as formal proof that your pet has received a California-approved rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.

How to License

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it’s super easy!

Renew my pet's license

My pet has a license, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with Palm Springs before.

License now

The City of Palm Springs Details & Fees

Pet licenses are required for all dogs living in the City of Palm Springs. Licenses are available for 1, 2 and 3 year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

Dog Licenses 1 Year Fee 2 Year Fee 3 Year Fee
Fee $25.00 $40.00 $55.00
Dog License
1 Year Fee $25.00
1 Year Fee $40.00
3 Year Fee $55.00

A replacement Palm Springs tag is available for a $10 fee or at no additional charge when you license your pet.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, 1, 2 or 3 years in the future depending on the term of the license purchased, so long as the rabies vaccination remains valid for the duration of the chosen license. If your pet’s rabies vaccination expires prior to the selected license term, the license will expire on the rabies vaccination expiration date.

Late fees apply 30 days following license expiration.

Frequently Asked Questions

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PROGRAM AND PARTNERSHIP

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Palm Springs Animal Shelter directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

HELP DESK

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us

LICENSING OPTIONS, DATES, AND LOCATIONS

Palm Springs provides licensing services for the following areas:  City of Palm Springs

Licenses expire at the end of the license term selected unless your pet's current rabies vaccination expiration date falls prior to the end of the term. A license cannot be valid at any time if a pet's rabies is expired. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

Refunds may be granted for a license if a pet passes 30 days of the license purchase.

All pets over the age of 4 months are required to be licensed.

You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

You may license in person at Palm Springs Animal Shelter located at 4575 E. Mesquite Ave, Palm Springs CA 92264.

As per California State law, a pet license may not be valid at anytime a pet's rabies vaccination is expired.

Licenses are required to be renewed prior to the expiration date each year.

FEES AND FINES

Late fees come into effect if a license is not renewed within 30 days of the original expiration date.

For all online orders, a processing fee is applied on license purchases at a rate of 2.65% + $0.25 per transaction.

Please visit Palm Springs Animal Shelter in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

TAGS

Please visit in person at Palm Springs Animal Shelter located at 4575 E. Mesquite Ave, Palm Springs CA 92264 and they will be able to assist you.

ACCOUNT UPDATES

We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.

CITY INFORMATION AND CITY ORDINANCES

The following species are required to be licensed: Dogs

Please get in touch with Palm Springs Animal Shelter at  (760) 416-5718.

Visit this page for information on licensing ordinances/bylaws: https://ecode360.com/42998626

DOCUMENT SUBMISSION

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

  • The document provided is the right type of proof required.
  • Pet and pet owner account data matches your own.
  • The document is clear and legible.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

A valid rabies proof is required to purchase a pet license. 

You will need to complete the required paperwork and visit Palm Springs Animal Shelter in person to qualify for rabies exemption.